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Shipping & Payment

Shipping / Postage

Providing the item is fully built and in stock, orders are usually dispatched within 1-2 working days of receiving payment, allowing time for final checking and careful packaging. Build-to-order items are susually dispatched within 1-2 weeks depending on current work load and complexity of the build. Please get in contact for full information on build times etc.

Items purchased through this store can be shipped to the UK and all international regions. Orders are sent via Royal Mail or Courier (normally DPD). There are various insurance and tracking options - we always ship items by registered/recorded post.

The postage charge will depend on the total weight, size and value of your order. For an accurate shipping quote, simply add your desired products to cart, then select 'Shipping Estimator' on the shopping cart page.

Some guideline postage rates are displayed below...

1 Unit2 Units
UK 2nd Class Recorded
UK Special Delivery
UK Courier
EURO Airmail
EURO Courier
WORLD Airmail
WORLD Courier
Average Shipping Times

UK 2nd Class - 2-3 days (please allow up to 14 working days)
UK Special / Courier - 1 day

EURO Airmail - 3-4 days (please allow up to 25 working days)
EURO Courier - 2-3 days (country dependant)

WORLD Airmail - 5-6 days (please allow up to 25 working days)
WORLD Courier - 3-5 days (country dependant)

99% of mail is delivered super quick, but there are very occasional delays with international shipments (customs, logistical etc) so please be patient, lost mail is very rare.

Need your order quicker? Please contact us for super-quick options.

Returns or exchanges can be arranged within 7 days of receipt of goods. Please get in contact with questions regarding returns, or if you have any problems with a purchase - we will always try to help in any way possible. Please note - custom order returns will only be accepted at our discretion, normally custom sales are final.
Payment Methods

Orders made through this website can be paid for using most major credit or debit cards, or via Paypal.

If you wish to purchase products via other payment methods (eg Bank Transfer/BACs, Cheque, Postal Order, Cash) - this is possible - please use the contact page to arrange an offline order.

Payment Security

For your security all payments are processed on high security servers provided by Nochex or Paypal. Our website doesn't hold or access your payment info at any time, your order is complete once we receive (instant) notification of a successful payment.

For our security your billing address must match your credit/debit card address or confirmed Paypal account address. Credit/Debit card orders are also subject to Verified by Visa / MasterCard SecureCode security tests.

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